Hospital Delivery- NOT A GOOD IDEA!

• We do NOT recommend shipping to hospitals. We recommend shipping to a home address. If a basket is returned or forwarded by the hospital because the patient has left, the reshipping costs will be charged to you -- no exceptions.
• Hospitals receive mail at a set time once a day and not at all on weekends. If a package arrives after the hospital's daily delivery/pickup, the mailroom may not accept or deliver the package that day.
• Mailrooms are closed on weekends. Packages received on a Friday will most likely not be delivered until Monday.
• Hospitals will return the basket to us if the patient has left- or forward to the address they have on hand. We cannot be responsible for the condition of the gift basket once it has been forwarded. We carefully pack and ship our gifts to arrive in perfect condition, however they are fragile and do not endure multiple shipping very well. If returned to us, we will contact you for the home address but must  charge for redelivery to the home address -- no exceptions. We also cannot refund shipping charges for packages received by the hospital mailroom but not delivered to patients before they go home. If you cancel the order, we must wait until the gift is returned to us from the hospital before refunding the basket price. We cannot refund the shipping price.
• Our recommended solution- Please ship to their home address.

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