CARETAKER MANAGER INNKEEPER for Westchester NY or City Island Bed and Breakfast

I’m a creative professional woman whose dream has been to run a B&B as a full time job. I love interacting with people and helping with any needs they may have. Although a New York native, I’ve lived in 5 states and have had a housecleaning business for over 20 yrs. Along the way I picked up some knowledge with light household repairs. (taking apart & putting together sink pipes to retrieve jewelry, resetting trash disposals, patching holes in walls, fixing sliding closet doors among other things)
I also own an online gift basket business and run all aspects of customer service, accounting, database entry, credit card processing, website, putting together marketing materials. Along with the gift basket business I’ve worked the front desk for a dance studio which expands my familiarity with different types of database programs and helps make a transition easily into any program you may use. It also expanded my experience in serving some of the “toughest” customers around- Moms!
I recently held a temporary job that required fingerprinting and a thorough FBI background check to be hired.
Please see below for further details regarding my experience. I'll be more than happy to answer any other questions you may have.
718-708-4590
attisp@optonline.net
Some extras: if you have a garden, it would be a joy to care for it.
I still cook for myself as I prefer healthy food and in the past I baked a lot (put on too much weight doing that!).
Animals love me and I love them.
I look forward to getting together with you.
Thanks, Patty

Skills and Experience

Online Special Diet Gift Basket Business- TRBC Gift Baskets, Inc.
www.yourhealthygiftbasketstore.com
2000- Present

Owner, Customer Relations, Accountant, Office Manager, Web Designer  

• Customer Service- answer phones, field customer questions, handle specific requests, explain differences, offer suggestions, keep up with email
• Accounting- accounts payable and receivable, handle billing & collection, record all transactions & sales, download reports, pay sales tax
• Office Manager- filing, database entry, process credit cards, handle email, go through catalogs, place orders for product inventory, inventory control
• Website Designer & Copywriting- designed and update website regularly, read and edit html, write copy for web pages
• Design Printed Matter- design brochures, business cards, postcards
• Sales & Marketing
• Design and Assemble Gift Baskets
• Packing and shipping        

Platforms Used

• Quicken
• Constant Contact, IContact and other email services
• Microsoft Publisher- brochures, postcards, business cards
• Adobe Dreamweaver
• Act customer database
• Microsoft Word
• Lotus Word Pro
• PayPal credit card processing
• ProPay credit card processing
• USPS Priority Mail (shipping)
• FedEx shipping

Dance Studio

Office / Customer Service- part time
August 2008- June 2010

• Answer phones, field customer questions, handle specific requests, explain differences, offer suggestions, absentee inquiries
• Greet dancers and parents- keeping an upbeat family atmosphere
• Manage difficult situations with children or parents that may arise
• Cleaning dance studio and office
• Measure and distribute uniforms and costumes
• Data entry- record all registrations, set up tuition schedules  Platform used: Dance Manager
• Accounts receivable- record all tuition & sales (uniforms, shoes, t-shirts, etc), download reports
• Billing and late notices, follow up on billing
• Class attendance sheets

2010 US Census

Enumerator- required fingerprinting and thorough FBI background check
April 2010- Present

• Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews.
• Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.
• Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification.
• Complied with accuracy standards while maintaining high production rates.
• Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.
• Met daily with supervisor to review and submit work, and receive additional instructions.

Self-Employed Housecleaner

1980- Present